Terms & Conditions

These Terms & Conditions govern your access to and use of the Melara Max Malaysia website, operated by Nutrafame, and any purchase of the Melara Max Pillow made through our order page. By using this website or placing an order, you agree to these terms.

1. Use of this website

This website provides information about the Melara Max Pillow for customers in Malaysia. You agree to use it lawfully and not to copy, reproduce, or redistribute its content — including text, images, and design — without our written permission. All content is the property of Nutrafame or its licensors.

2. Product information

We describe the Melara Max Pillow as accurately as possible. Colours and textures may appear slightly different depending on your screen. Product dimensions and materials are approximate and may vary marginally between production batches. We may update product specifications, pricing, and availability at any time without prior notice.

3. Orders and payment

Orders are placed through the external checkout page linked from this website. The checkout provider processes your payment; we do not store your card details. An order is confirmed once you receive confirmation from the checkout page. We reserve the right to decline or cancel any order, for example where stock is unavailable, pricing or product information is clearly incorrect, or we suspect fraudulent activity — in which case any payment taken will be refunded.

4. Eligibility

By placing an order you confirm that you are at least 18 years old, or that a parent or guardian is placing the order on your behalf, and that the delivery details you provide are accurate and complete.

5. Health disclaimer

The Melara Max Pillow is a comfort product, not a medical device, and nothing on this website constitutes medical advice. Individual results vary. See our Medical Disclaimer and consult a healthcare professional regarding any medical condition.

6. Limitation of liability

To the maximum extent permitted by law, Nutrafame is not liable for indirect, incidental, or consequential losses arising from your use of this website or the product, including loss of sleep quality, discomfort, or expectations beyond the product's stated purpose. Nothing in these terms limits liability that cannot be excluded under applicable Malaysian law.

7. Governing law

These terms are governed by the laws applicable to Nutrafame's operations. Any dispute will first be addressed through our support team at contact@nutrafame.com, and parties agree to attempt good-faith resolution before pursuing other remedies.

8. Contact

For questions about these terms, contact us at contact@nutrafame.com, on Telegram at @shubhammalva, or on WhatsApp at +91 70555 67447.